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Enquiries about a web order:

Customer Service Hours:
Monday through Thursday - 9am to 5.30pm EST
Friday – 9am-4pm EST

Call Us
By Phone

For all order status inquiries call: 1-866-932-3285

Lines are open:
Monday through Thursday - 9am to 5pm EST
Friday – 9am-4pm EST

For all other inquiries, such as information relating to stores, or wholesale partnerships, please contact 212.221.3157, Monday through Friday 9am-5pm EST.

Thank you for your support and patience.


You can also contact our online customer service team by writing to:

French Connection Website
184-10 Jamaica Avenue
Hollis, New York 11423