Faux Fur Collar Coat
This item had no mention of the use of animal products included in the making this coat. When I received the item, it included down and waterfowl feathers in the fill. I am really disappointed. There also was no return label included in the box. When I called the customer service line, they were very efficient and sent me a new label via email immediately.
On 31-Oct-2016 the supplier responded:Hello,Thank you for your recent email.We are very sorry for the item(s) did not have the correct details in regards to the fabrication. We have since updated this information. An email has been sent providing you with a promotion to use towards your next French Connection order. Again we are very sorry for the inconvenience. this may have caused. We hope that we are able to resolve this issue, and you will continue to shop French Connection in the future.Thank you and have a great day!