|Ground (Orders over $125)
|2 Day Air
Orders are processed Monday through Friday, excluding weekends and holidays. Orders received on weekends, holidays
after 12 noon Eastern Standard Time will be processed the following business day.
Adverse weather conditions may cause a delay in delivery. French Connection is not responsible for the impacts
make on the delivery of your order.
Ground orders will be delivered within 7 Business Days from the date the order was processed (excluding weekends
- All orders are subject to credit card authorization and verification prior to processing.
- For backordered items, the total shipping and handling charges will be distributed evenly and charged as the
- Standard delivery will be used for all backordered items.
- Please ensure that you include the complete shipping address in your order, including apartment number, floor
Unfortunately, temporary promotions cannot be applied to previous purchases.
Price adjust a previous usa.FrenchConnection.com order
We can price adjust items marked on sale within three days of the order date.
Price match other retailers
We are happy to price match other retailers’ markdowns. Please note that the items must be the same color and size
to be eligible. If an order has already been placed on usa.frenchconnection.com,
we can price match within three days of the order date. Excluding temporary promotions.
Please contact the Customer Service team at [email protected]
for further assistance. To
verify the price, we will need the link to an item at a lower price. If this item is not online, we will need the
retailer’s name, city/state, phone number and photo of the reduced price.