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By Phone

For all order status inquiries call: 1-866-932-3285

Lines are open:
Monday through Thursday - 9am to 5.30pm EST
Friday – 9am-4pm EST

Office Closed:

Tuesday, January 1 New Year’s Day
Monday, February 18 Presidents’ Day
Monday, May 27 Memorial Day
Thursday, July 4 Independence Day
Friday, July 5 Day After Independence Day
Monday, September 2 Labor Day
Thursday, November 28 Thanksgiving Day
Friday, November 29 Day after Thanksgiving
Wednesday, December 25 Christmas Day

By Email

By Email:
[email protected]

Customer Service (Stores Only):
[email protected]

By Post

You can also contact us by writing to:
French Connection Website
184-10 Jamaica Avenue
Hollis, New York 11423

For all other inquiries, such as information relating to stores, or wholesale partnerships, please contact 212.221.3157, Monday through Friday 9am-5pm EST.

Due to uncertainty around COVID-19, we are taking appropriate measures to continue tending to our customers’ needs, while caring for the well-being of our employees. Please note that during this time customer service can be reached only through email: [email protected] Please expect a delay, but responses to your inquires will be received within 48 hours.