By Phone
For all order status inquiries call: 1-866-932-3285
Lines are open:
Monday through Thursday - 9am to 5.30pm EST
Friday – 9am-4pm EST
Office Closed:
| Tuesday, January 1 |
New Year’s Day |
| Monday, February 18 |
Presidents’ Day |
|
Monday, May 27
|
Memorial Day
|
| Thursday, July 4 |
Independence Day |
| Friday, July 5 |
Day After Independence Day |
| Monday, September 2 |
Labor Day |
| Thursday, November 28 |
Thanksgiving Day |
| Friday, November 29 |
Day after Thanksgiving |
| Wednesday, December 25 |
Christmas Day |
By Email
By Email:
[email protected]
Customer Service (Stores Only):
[email protected]
By Post
You can also contact us by writing to:
French Connection Website
184-10 Jamaica Avenue
Hollis, New York 11423
For all other inquiries, such as information relating to stores, or wholesale partnerships, please contact
212.221.3157,
Monday through Friday 9am-5pm EST.
Due to uncertainty around COVID-19, we are taking appropriate measures to continue tending to our customers’
needs, while caring for the well-being of our employees. Please note that during this time customer service can be
reached only through email: [email protected]
Please expect a delay, but responses to your inquires will be received within 48 hours.